PROCESS for GOVERNMENT

BPMN-driven service design, end-to-end procurement and invoicing, and standardized government portals — modernizing how the state delivers value to citizens.

Strategy & Advisory

Consultancy

Strategy and redesign for citizen-facing and institutional processes.

e-Government strategies and roadmaps

National digitalization strategies translated into actionable roadmaps — sequencing, budget, governance, and institutional ownership so the strategy doesn't sit on a shelf.

Life-events and citizen-service redesign

We redesign how citizens experience government moments — birth, business registration, retirement — by rebuilding the services behind them end-to-end.

Process design and optimization (BPMN 2.0)

BPMN 2.0 process modeling for public services — with formal notation, stakeholder walkthroughs, and executable pilots on leading workflow engines.

e-Procurement strategy, standards and regulatory alignment

National procurement strategy work — from regulatory alignment and standards adoption to change-management design for procurement authorities.

e-Invoicing strategy and tax-compliance advisory

Electronic invoicing strategies that stay compliant with local tax law and align with emerging regional and international reporting standards.

Web-portal standardization and multi-tenant architecture

Design systems, accessibility audits (WCAG AA as a floor, not a nice-to-have), and multi-tenant portal architectures that let hundreds of government sites share one operational backbone with per-institution autonomy and central governance.

Delivery & Implementation

Services

Implementation, integration, and platform delivery.

e-Government system development

Custom government platform development — from registries and case-management systems to citizen-facing service portals, built on open, interoperable stacks.

End-to-end e-procurement platform implementation

Full rollout of public procurement systems — planning, tender, evaluation, award, and contract management — with integration into financial and audit systems.

Electronic invoicing and transaction-reporting infrastructure

Deployment of national e-invoicing backbones — from tax authority gateways to taxpayer onboarding and compliance monitoring.

Standardized government web portals

Government portals on TYPO3 and Drupal — multi-tenant, accessible, secure, and ready to scale from a single ministry to hundreds of institutions.

Platforms & Products

Products

Platforms we own and evolve.

ProcessPlayer

Full-lifecycle public procurement platform — planning, execution, framework agreements, and contract management. 50+ organizations, 30,000+ references, SaaS and on-premise.

Standardized Government Portals

Multi-tenant, WCAG-compliant government portal stack on TYPO3 and Drupal. Powers 350+ sites in Rwanda and is built to expand to other administrations without ground-up rewrites.

Capacity Building

Trainings

Capacity building for public-sector technical teams and local ecosystems.

Workshop: BPMN implementation coaching

Hands-on coaching on Camunda, Flowable, and similar workflow engines. Delivered inside your team, so the capability remains after we leave.

TYPO3 Technical Training for the Public Sector for Standardized Government Portals

Hands-on TYPO3 training for in-house government technical teams — installation, multi-tenant configuration, content modelling, accessibility (WCAG), and long-term maintenance of the portal stack that powers Standardized Government Portals.

Ecosystem Internationalization and Value Proposition

Programs that equip local tech ecosystems to deliver DPI work themselves and compete internationally — from train-the-trainer to export readiness.

GovStack adoption programs

Country-level GovStack adoption — architecture alignment, building-block selection, pilots, and institutional readiness.

Track Record

Featured cases

A selection of projects that define how we work in this domain.

Digital Government

Digital Transformation of Senegal – Goin' Digital

Consultancy for the digital transformation of the Government of Senegal, enabling adoption of the GovStack framework aligned with the national strategy New Deal Technologique.

GIZ (consortium led by GOPA) · Senegal · 2025

Digital Government

e-Government Strategy of Romania (EGOV)

Consultancy for Romania's e-Government strategy, including policy review, process redesign for 36 "Life Events", and capacity building for 16 central public institutions.

General Secretariate of the Government of Romania (consortium led by Ernst & Young) · Romania · 2020

Web Development

Government Web Portals & Digital Infrastructure – Rwanda

Design and deployment of government websites, digital service portals and technology infrastructure. Developed the multi-tenant architecture holding over 350 government websites.

GIZ / RISA · Rwanda · 2020

Public Procurement

E-Procurement Web Platform – Romania

Web platform for public institutions providing workflows for the entire procurement lifecycle. Implemented by over 100 public institutions.

Arxia (own product) · Romania · 2016

Keep exploring

The other two Govtech domains

Govtech · Data

The connective tissue of the state

Interoperability, data governance, and data exchange infrastructure — enabling seamless, secure flow of information across institutions, borders, and building blocks.

Explore Data

Govtech · Intelligence

The agentic state

AI agents, intelligent automation, and AI-powered platforms that make the public sector proactive — from citizen-facing assistants to inter-institutional workflows.

Explore Intelligence

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Let's explore how we can help you achieve your goals. Our team is ready to listen, advise, and build alongside you.